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Automatic RMA Generation - PHP
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Price:
£23.99
(
29.87
USD
$
1,954.21
INR
)
Offer! Buy ANY 3 Mods & Save 25%
For ECT versions: v.4.6 up to v.5.7.1 (Latest)
Here is how it works:
Customer calls us to ask for an RMA number
Admin look up the order in the system and select ‘Issue RMA’
The format of the number would be ‘RMAddmmyyxxx’ where xxx is the next sequential number – starting at 001
There would then be a drop down list to select the parts that are going to be returned (the order might consist of 10 items, only one of which is being returned)
A ‘Generate RMA’ button would then highlight the part or parts being returned, send an email to the customer confirming this and copied to admin email id and optionally supprt email Id defined in includes file
This RMA would stay active until the part is replaced or fixed
The RMA should be closed using a ‘Close RMA’ button which would then also send an email to customer and support, confirming the issue is complete.
You can see a screen shot here
or alternatively see it in action by
visiting this page
(
User
: mystore
Pass
: changeme)
* Please ensure that this mod is for the correct platform of your shopping cart before purchasing (i.e. ASP or PHP)
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